Results of searching for: “Pro”

Terms and Conditions

General terms and conditions Online store veloportal-stores.com   I. Merchant identification 1.1. These General Terms and Conditions (hereinafter referred to as "GTC") govern the legal relations betwe...

Privacy Policy - Veloportal stores s.r.o.

  PRINCIPLES OF PROCESSING AND PROTECTION OF PERSONAL DATA The controller (controller) of your personal data according to Article 4 point 7. Regulation (EU) 2016/679 of the European Parliament and of ...

Repairs & returns

1. CONTACT US Please write to us at info@veloportal-stores.com and describe your issue with the product in as much detail as possible. If possible, kindly include photos as well. Providing your order ... 2. ODOVZDAJTE REKLAMOVANÝ TOVAR Bezprostredne po obdržaní správy o reklamácií, vám vytvoríme podanie na ktorokoľvek odbernom mieste Packeta zadarmo. Formou sms/e-mailom vám príde ID kód ktorý stačí na ... 2. LEAVE THE GOODS AT THE COLLECTION POINT Within 24 hours of receiving your complaint notification, we will send you an ID code. Simply provide this ID code to the operator at any Packet collection ... 3. WE WILL REFUND OR EXCHANGE THE GOODS After assessing your claim, we will process the exchange of the goods, typically within 3 business days. If we do not have a replacement in stock, we will issu...

Exploring Schwalbe Tubeless Tires

Tubeless tires have become increasingly popular among cyclists due to their durability, improved performance, and hassle-free maintenance. Schwalbe, a leading brand in the cycling industry, offers a d...

Shimano E-Bike Battery Guide

As the popularity of e-bikes continues to rise, the importance of selecting the right battery cannot be overstated.  In this article, we will explore the benefits of Shimano batteries, guide you thro ... 3. How to Ensure Safety for Shimano Batteries Safety is crucial when handling and maintaining Shimano batteries. Here are some tips: Use the Correct Charger: Always charge the battery with the charger...

The product is currently out of stock. When will it be available?

Where Can I Find My Order Status?

We will keep you informed of every step in the processing of your order via email. Immediately after placing your order in the e-shop, you will receive a confirmation message. Once we carefully pack y...

How to choose correct size of helmet ?

Choosing the right size bike helmet is crucial for safety and comfort, and measuring your head accurately is the first step in finding the perfect fit. Here's a simple guide on how to measure your hea...

When Can I Expect to Receive My Order?

The expected delivery date is displayed for each product on the right side. Please note that delivery dates may vary depending on the carrier used in each EU country. We ship all orders from our Slova...

Shimano shoes size chart

Choosing the correct size of bike shoes is crucial for both comfort and performance. Properly fitting shoes help to ensure optimal power transfer from your legs to the pedals, enhancing your cycling e...

How to choose correct suspension fork

Before purchasing a new suspension fork, you should ask yourself a fundamental question: how much are you willing to invest in the fork and how will you be using it? Type of Suspension Suspension fork...

I Want to Change My Order. How Can I Do That?

- As long as the status of the order has not changed to 'Processed' and the payment is set to cash on delivery, it is still possible to remove or add products, or change the delivery method. Just info...

Payment & postage

The expected delivery date is always displayed for each product on the right side. Due to the fact that various delivery companies operate in each country of the European Union, the delivery date may ...